At Qenops we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how our website accesses, uses, stores, and shares data — including data obtained through Google APIs — in compliance with the Google API Services User Data Policy and the Google APIs Terms of Service

Data accessed

Our website (https://qenops.co.ke.) may request access to certain Google user data to provide core functionality. Specifically, we may access:

• Google User Profile Information: Name, email address, and profile picture.
• Gmail Metadata / Email Address : For sending and managing communication related to your affiliate account (we never read email content).

We only request the minimum scope of data necessary for the features offered.

How We Use the Data

We use Google user data solely to provide and improve our services. This includes:

• Authenticating users via their Google account.
• Displaying basic profile details (e.g., name, email) within the website.
• Syncing and displaying calendar events related to your bookings or appointments.
• Facilitating communication between users (e.g., sending notifications or account updates).

We do not use Google user data for advertising or unrelated purposes.

Data sharing

We do not sell, rent, or trade Google user data with third parties.
We may share data only in the following limited circumstances:

• Service Providers: With trusted partners who help operate our platform (e.g., cloud hosting providers), strictly under confidentiality agreements.
• Legal Compliance: If required by law, regulation, or legal process.

All shared data remains protected and is never used for marketing or other unauthorized purposes.

Data storage & protection

We store user data on secure servers and we implement appropriate technical and organizational measures to protect data from unauthorized access, disclosure, alteration, or destruction, including:

• Encryption in transit (HTTPS/TLS) and at rest.
• Access controls and authentication protocols.
• Regular security assessments and monitoring.

Data detention & deletion

We retain Google user data only for as long as necessary to provide the services described above or as required by law.
Users may request deletion of their data at any time by:

• Emailing us at: info@qenops.co.ke
• Using the account deletion option within the site.

Upon deletion, we will permanently erase all associated Google user data from our systems within 30 days.

Policy on Comments

 When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

For questions and/or comments about our Privacy Policy and this statement, please contact us by using the contact details:
QENOPS
Lower Kabete rd, Westlands, Nairobi 00800 Kenya.
Email: info@qenops.co.ke
Phone: +254725219461