Terms and Conditions

General Use


Welcome to Qenops Systems . These terms and conditions govern your use of our website and services. By accessing our website or using our services, you agree to comply with and be bound by these terms and conditions.


We provide website design, development, maintenance, and related services. The scope of services, including deliverables, timelines, and pricing, will be outlined in a separate agreement between you and Qenops Systems.

Client Responsibilities

As our client, you agree to provide timely and accurate information necessary for the completion of your project. You also agree to collaborate with us throughout the development process, providing feedback and approvals as required.


Payment terms will be specified in the agreement between you and Qenops Systems. Unless otherwise agreed upon, a deposit may be required before work commences, with the remaining balance due upon project completion.

Intellectual Property

We retain ownership of any custom code, designs, or materials created during the course of our work. Upon full payment, you will be granted a non-exclusive license to use the completed work for its intended purpose.


Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the project. More information on Privacy Policy page


We warrant that our services will be performed in a professional manner consistent with industry standards. However, we do not warrant that our services will be error-free or uninterrupted.

Limitation of Liability

In no event shall Qenops Systems be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services, even if we have been advised of the possibility of such damages.


Either party may terminate the agreement upon written notice if the other party breaches any material term or condition and fails to remedy the breach within a reasonable time period.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law principles.

By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Affiliate Program Terms and Conditions

Welcome to our affiliate program! By participating in our program, you agree to abide by the following terms and conditions:


To be eligible to participate in our affiliate program, you must be at least 18 years old and have a valid website, blog, or social media presence relevant to our products or services.

Application Process:

To apply, you must complete our affiliate application form accurately and provide all requested information. We reserve the right to reject applications or terminate your participation in the program at any time if we determine that your website or promotional methods are not suitable for our brand.

Affiliate Links:

The affiliate referral links are the URLs our affiliates use to promote our products & services.

Once accepted into the program, you will be provided with unique affiliate links to track referrals. You agree to use these links exclusively to promote our products or services.

Through them, our system tracks referred visits. Then, based on these visits, the system is able to generate commissions for our affiliates once a successful order is created.


You will earn a commission on qualifying purchases made by customers who click on your affiliate links. Commission rates and payment terms are outlined in our affiliate agreement.

Commission Rate

Commission rates determine the amount of money an affiliate is rewarded when a referred visitor makes a purchase.These rates can be either percentage based or fixed amounts.

Zero commisions have the total amount equal to zero. This is used when we want to track conversions for fully discounted products or services.

Affiliates are not allowed to earn commissions for their own orders. Also Note that Taxes are included in commission calculations.

General payouts

Payouts Minimum Amount

This setting determines the minimum amount our affiliates need to reach, in commission totals, to be eligible for a payout.

Our Payments Minimum Amount is set to ksh. 500.

Paying our affiliates

Commissions are not paid out automatically, to process payments to our affiliates, We use third party service providers to help streamline the entire process after a payout is generated.

A payout – is a collection of reference payments due to our affiliates. Reference payments, similarly, are a collection of commissions.

These reference payments will be the ones that need to be processed via the payment method set for each affiliate.

Refund grace period

It outlines the number of days a commission should be in a grace state. Our refund grace period is also outlined in our business’ refund policy, which is set to 14 days.

Commissions that are within the grace period are not taken into account when processing payouts.

Cookie Duration

The cookie duration option defines the number of days a referred visitor is tracked after they reach our website.

In other words, when a visitor reaches our website by clicking on one of our affiliate’s promotional links, the visit will be stored as a cookie in the browser for the specified number of days. If the visitor then makes a purchase within the set time frame, the affiliate that led the visitor to our website will be rewarded a commission.

Our cookie duration is set to 30 days.

Prohibited Activities:

You agree not to engage in any deceptive, misleading, or unethical marketing practices. This includes, but is not limited to, spamming, cookie stuffing, or bidding on our brand terms in pay-per-click advertising.

Intellectual Property:

You acknowledge that all intellectual property rights associated with our brand, including trademarks, logos, and promotional materials, belong to us. You are granted a limited, non-exclusive license to use these materials solely for the purpose of promoting our products or services as an affiliate.


You agree to keep any confidential information shared with you as part of the affiliate program confidential and not to disclose it to any third parties.


We reserve the right to terminate your participation in the affiliate program at any time for any reason, including but not limited to violations of these terms and conditions.

Modification of Terms:

We reserve the right to modify these terms and conditions at any time. It is your responsibility to regularly check for updates.

Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law principles.

By participating in our affiliate program, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

For any queries or clarifications pertaining our terms and conditions contact.

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